Privacy Policy


At Repelza, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us or use our services.

By using our website or purchasing from us, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

We may collect the following types of information when you interact with us:

  • Contact Details: name, phone number, billing address, shipping address, and email.

  • Payment Information: credit/debit card details, UPI or wallet details (processed securely by payment gateways — we do not store your card data).

  • Order & Transaction Data: products purchased, order history, returns, or refunds.

  • Device & Usage Information: IP address, browser type, and activity on our website (via cookies or analytics tools).

  • Customer Communication: messages, reviews, or queries you share with our support team.

How We Use Your Information

We use your personal data to:

  • Process and deliver your orders.

  • Provide customer support and resolve queries.

  • Improve our website, products, and services.

  • Send you order updates, shipping notifications, and promotional offers (if you opt in).

  • Prevent fraud, unauthorized transactions, or misuse of our services.

Data Protection & Security

  • We use secure servers and encryption protocols to keep your data safe.

  • Your payment information is processed by trusted third-party payment gateways.

  • While we do our best to protect your data, no method of online transmission is 100% secure.

Sharing of Information

We may share your information only in the following cases:

  • With courier partners (for order delivery).

  • With payment gateways (for secure payment processing).

  • With service providers (for website hosting, analytics, or marketing, if you’ve opted in).

  • If required by law (to comply with legal obligations or government requests).

We never sell your personal information to third parties.

Cookies & Tracking

Our website uses cookies and analytics tools to:

  • Improve user experience.

  • Remember your preferences (like cart items).

  • Show relevant ads and promotions.

You can disable cookies in your browser, but some features may not work properly.

Children’s Data

Our services are not intended for children under 13. We do not knowingly collect information from children.

Data Retention

We retain your information only as long as necessary to:

  • Complete your transactions,

  • Comply with legal obligations, or

  • Resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your data (subject to legal limits).

  • Opt out of marketing emails by clicking “unsubscribe.”

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Need Help? Contact Us!

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

We usually respond within 24 hours on business days.

Thank you for trusting Repelza to protect your family with safe and effective insect repellents.